Trim-it UK Limited is a long established family business. We have been successfully trading since the forties. All our staff are completely dedicated to your total satisfaction. If you have any suggestions or comments please contact us by clicking on the 'Contact Us' link at the bottom of the page and completing the form.
Trim-it UK Limited trades as Trim-it.
Our Contact Details:
Trim-it UK Limited
48-56 Bond Street
0044 (0)1253 401 101
VAT Registration Number: 483 060 260
Trim-it UK Limited Company Number: 4304018
We welcome customers at the above address at the following times:
Monday - 11am to 4pm
Tuesday - 11am to 4pm
Wednesday - 11am to 4pm
Thursday - 11am to 4pm
Friday - 11am to 4pm
Saturday - Closed
Sunday - Closed
Trade customers by appointment only.
We also welcome orders by phone or snail mail.
Making A Purchase
Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
We accept card payments. If you are shopping from outside of the UK, place your order and your card company will convert the transaction to your own currency.
We accept payment by the following Credit Cards:
- Mastercard Credit
- Visa Credit
We accept payment by the following Debit Cards:
- Visa Debit
- Maestro Debit
- Solo Debit With Issue No.
- Solo Debit With Start Date
- Electron Debit With Issue No.
- Electron Debit With Start Date
We do not charge for any item until it is ready to ship. Back ordered items are not charged until they are shipped. If you do not wish to pay online, you can give us your card information over the phone or send it to us by post.
If you have made a mistake in your order and cannot correct it in the shopping cart, contact us and we will correct the mistake.
When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Shipping And Handling
After you have entered your UK address, the following flat rate postage shall be added to your shopping cart:
- Orders upto £25 will be sent 1st class at a cost of £4.95 per order
- Orders over £25 will be sent by next day carrier (excl. Sat. and Sun.) at a cost of £7.95 per order
NOTE: Postage is more expensive than above for customers living in the areas listed below:
- Isle of Man
- Isle of Wight
- Ilse of Scilly
- Northern Ireland
- Scotish Highlands
- Scotish Islands
If you want a quote for postage before we send your order then please request this at time of ordering. We can then contact you with the postage cost for your order and you can decide to continue with the order or cancel.
Customers can request Royal Mail Special Delivery and Saturday Guaranteed, at extra cost.
Customers Outside The UK
All customers outside the UK will be charged shipping at cost. We ship Standard delivery unless you specify Express delivery. If you want a quote for shipping before we send your order then please request this at time of ordering.
We deliver your order right away. We will normally send your order to you in 3 business days.
You must inform us within two working days if the goods are lost or damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence.
You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.
If your item is not in stock, we will back order for you. You will always be phoned or emailed with the option to cancel your order if you would rather not wait. In many cases our customers require everything on the order. Therfore, we do not ship an order to you unless we can supply everything on the order. If you instruct us otherwise then we will ship part orders as per your instructions.
For all customers in the UK, 20% VAT is add to orders.
Customers Outside The UK
For all customers outside the UK:
1) No VAT is added to orders.
2) You may have to pay your own countries VAT and/or import taxes.
Credit Card Security
When the order is placed at our website, credit card and debit card numbers are encrypted. They are only decrypted after they reach our computer at our secure store. They are not held in clear text on any website.
We recommend you never send Credit/Debit Card details by email.
Our aim is to guarantee your total satisfaction.
Subject to these terms and conditions, the company warrants that all products purchased from this online shop shall correspond with their description.
The company shall be under no liability in respect of any defect arising from fair wear and tear, wilful damage, negligence, abnormal working conditions, failure to follow company instructions (whether oral or written), misuse or alteration or repair of products without the approval of the company.
The company shall be under no liability if the total price of the products has not been paid.
The company shall be under no liability as to the quality of its products beyond the occasion of their first use.
The company warranty is limited in respect of slight variations in colour, this is due to variations between dye lots.
The company do not guarantee the actual colour of any product to be identical to that displayed in this online shop. The colours displayed in this online shop are for guidance only. This is due to the variations between different computer displays and printers.
The company does not warranty any of its products in respect of fitness for purpose intended by you. It is your responsibility to ensure that goods are suitable for your purpose.
The company only accepts claims by you that are based on a defect in quality or condition of a product or its failure to correspond with the description given in this online shop. Any such claim must be notified to the company wiithin 21 days of purchase. In the event that a fault is accepted by the company the product will be replaced free of charge, subject to availability and provided the product has been returned reasonably packed within 21 days.
If you need to reach us, please clicking on the 'Contact Us' link at the bottom of the page and complete the form. Alternatively, you can call on 0044 (0)1253 401 101 (International +44 0044 (0)1253 401 101) or write to us at 48-56 Bond Street Blackpool Lancashire FY4 1BW United Kingdom
Trim-it UK Limited do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
Cookies are used on this shopping site where they are strictly necessary for the site functionality. They are used to aid navigation, and to keep track of the contents of your shopping cart. If you log in to an account, your logged-in status is recorded in a temporary cookie. If you select the 'Remember Me' Option in the checkout, a cookie will be used to remember your details. You can turn off cookies by blocking them in your browser Privacy settings. If you turn off cookies, you will be unable to place orders or benefit from the other features that use them.
Data collected by this site is used to:
a. Take and fulfil customer orders.
b. Administer and enhance the site and service.
c. Only disclose information to third-parties for goods delivery purposes.
If you need any help using our fabrics and trimmings, please contact us, either before or after you make a purchase. Our staff are very knowledgable and can often help you with how best to use our products.
Please do not return items to us without first contacting us and obtaining our agreement to the return.
Your rights to return goods are protected under the UK Consumer Contracts Regulations.
We normally only ship orders after all your details have been verified and payment has been collected.